RETURN POLICY & TERMS OF REFUNDS

 

We at YASSER KHAN COACHING (YKC) invest a lot of time, money and energy into the creation and development of our online courses, coaching programs, and live in-person training events to make them the best for realtors anywhere.

While the strategies taught are proven and have worked for others, advertising law prohibits us from guaranteeing any results because we cannot guarantee the actions of any person or how that person implements the training. If you have questions or are not getting the results you want, it is your responsibility to seek the support you need to successfully execute the strategies you learn. Our goal is to guide, mentor and support you in your success. Ultimately, your success or failure is your own responsibility.

All our product pages online clearly state the money-back guarantee/refund policy in the FAQs section, along with a link to this page for further reference. Ultimately, we reserve the right to accept or reject any kind of refund request, at our sole discretion. Our decision shall be deemed as FINAL and BINDING.

If for any reason, you want a refund, carefully read the following refund policies corresponding to each of our products/programs:

PROPERTY AGENT SECRETS BOOK

If you are not satisfied with the contents of the book, we will refund your shipping costs, and you don’t have to ship the book back, as long as you request the refund within 30-days of the book’s order date. There are no refunds after 30 days. If you purchased your copy of the book from Amazon, Apple iBooks, Google Books or book stores, you may need to check with them about their return policy (which may be different from ours).

LIVE YKC EVENTS

We provide a 24 hour money-back refund policy from the day of purchase for any reason for any ticket purchased.

Regardless of when you purchase an event ticket, there are NO refunds within 14 days of the event's date for inability to attend the event. In between the time of purchase and two weeks of the event, you may be allowed to use your ticket at the next 1 Day Private Workshop LIVE, based on availability. A S$49 Registration fee will apply to attend the next event to confirm your attendance.

On-Site Satisfaction Guarantee: If you attend the event and are not satisfied at the end of the first day, you can verbally notify any YKC staff member and request for a refund for the price of your ticket or registration fee. You must turn in all of the course materials as well as your personal notes taken from the event. Failure to return your materials will result in rejection of your refund request.

By visiting our event sites and participating in the Seminar, you as the Attendee acknowledge and agree that you are subject to the Privacy Policies and Terms of Use of PALS (S) PTE. LTD., which are listed at https://www.yasserkhan.sg/terms/

ONLINE COURSES

  • For Property Agent University, there is a 100% Satisfaction Guarantee for 7 days after you register for the program.  If for any reason you decide that the course is not right for you in the first 7 days, we will give you a 100% refund. No questions asked. After 7 days, there are no refunds under any circumstances.
  • For Top Producer Secrets Online Course there is a 100% Satisfaction Guarantee for 14 days after you register for the program. If for any reason you decide that the course is not right for you in the first 14 days, we will give you a 100% refund. No questions asked. After 14 days, there are no refunds under any circumstances.

COACHING PROGRAMS

  • 7-DAY NO-RISK SATISFACTION GUARANTEE. You have 7 days to try Mastery Coaching with no risk. If you are not 100% satisfied with the quality of the coaching and the content then you can have a full refund as long as you request the refund within 7 days. There are no contracts, and you can cancel any time. There are no refunds after 7 days.
  • If you choose the annual payment option, it means you are 100% Committed and 100% Confident that Yasser Khan Coaching is right for you. You still have the 7-Day NO RISK period, however after 7 Days there are NO Cancellations and NO Refunds under any circumstances when you choose the annual payment option.
  • 6-Figure Agent Club and the 90-Day Challenge: You may cancel any time before midnight of the third (3rd) business day after the date of the transaction or midnight of the Challenge Launch Call (the cancellation period), whichever is later. Cancellations within that period will receive a full refund within 10 business days of the cancellation.

Yasser Khan may remove you from the Challenge at his sole discretion if you repeatedly fail or refuse to take responsibility for the commitments you have made. If you are removed from The Challenge for failure to honour your commitments, there is no refund.

  • Inner Circle MasterMind: The Inner Circle is an exclusive group for those who are already familiar with the value of YKC and Yasser's coaching. It is a one-year commitment regardless of which payment plan you choose. We provide a 7-day money-back refund policy from the day of purchase for any reason. After 7 days, there are no refunds under any circumstances, and any unpaid amount is due and payable immediately.

ADDITIONAL NON-REFUNDABLE ITEMS

The 4 items below are strictly non refundable, regardless of product access, login history or your personal circumstances:

  1. Property Agent Secrets Audiobook
  2. Downloadable or Software Products
  3. Private Coaching Program
  4. Monthly Services

HOW TO REQUEST A REFUND

Contact our support team via email at support@yasserkhan.sg. To help expedite the process, please use the word REFUND in the subject line. All requests must be made via email so they can be properly documented.